Jasveer
August 11, 2025
Digital Marketing Executive
More than 33% of the world’s population is shopping online, making ecommerce a $6.8 trillion industry. This opens many opportunities for entrepreneurs looking to establish their own ecommerce brand. However, the real challenge is from where to start. Every newprenuer struggles in determining the right ecommerce platform to begin their eCommerce journey.
In 2025, an abundance of choices are available from BigCommerce to Shopify. If you cannot decide on the best eCommerce platform in 2025, let us help you out. In this article, we are sharing a detailed comparison of BigCommerce vs Shopify to aid you in making the right decision.
Built-in Features
- In BigCommerce vs Shopify features comparison, the former is highly powerful in providing built-in features. You don’t have to rely on third-party apps for additional features such as the full-fledged review system.
- In BigCommerce, the product review system is available on all the plans. This enables the customers to leave ratings and feedback easily. In contrast, Shopify comes with basic review functions with a free application.
- 22% Not only this but what we love most about BigCommerce is the Channel Manager that syncs your inventory automatically. Though Shopify provides multi-channel selling too, the experience here is poor. You will have to dig through the Shopify app store to purchase plug-ins.
Flexibility
- Flexibility is an ultimate factor to consider while choosing from BigCommerce or Shopify . On one side, the Shopify application development company provides a gated ecosystem by asking clients to pay for the features as their business grows.
- On the other hand, BigCommerce offers open choices to utilize best-in-class solutions. However, both of them feature modern eCommerce designs, enabling you to set up an attractive business page.
- If you want to build a business with complex functionality, we recommend you go with BigCommerce. For startups wanting simplicity and flexibility, Shopify can be the best choice.
Ease of Use
- Shopify is a clear win between Shopify vs BigCommerce when it comes to ease of use. Most of the time, newpreneurs struggle to set up their store due to a lack of expertise and budget.
- With Shopify, there’s no need for any technical expertise. It’s so easy to use that anyone with some knowledge of using the internet can build his eCommerce store.
- Now, when we talk about BigCommerce, it’s slightly more difficult than using Shopify. Though it provides more than 250+ themes to start building the page, its quality is not close to Shopify themes.
AI functionalities
- Businesses are quickly adapting themselves according to the ever-evolving AI environment. Even Shopify has introduced many AI-backed functionality for enhanced user experience.
- Using Shopify AI tools, you can generate product descriptions, background image removal, FAQ generator, and much more. If you have any queries in building the store, the Sidekick AI assistant in the admin dashboard will help in answering them.
- In BigCommerce, the AI capabilities are limited to well-established enterprise solutions. You can’t do anything like Shopify allows but enterprises can take advantage of its AI predictive analysis. Apart from that, the AI functionalities can be witnessed in product recommendations too.
Scalability
- Entrepreneurs wanting to set up multiple storefronts will always prefer BigCommerce over Shopify. This is because the latter supports 100 product variants on a single store whereas BigCommerce has 600 product variants.
- In addition, creating more than one store with Shopify means the purchase of multiple Shopify accounts; BigCommerce requires just one.
- The only prerequisite is the payment of $30/month for setting up the additional storefront with the same account. Due to this feature, you can supply the same inventory and manage everything in the same dashboard.
Shopify vs BigCommerce Pricing Comparison
The pricing of both platforms is almost similar. But keep in mind that Shopify charges additional transaction fees. Adding further, BigCommerce lets you include additional users with no extra charges.
SEO
- Both Shopify and BigCommerce lead to significant SEO results. For instance, Shopify can lead a page within 1.3 seconds and BigCommerce can take 2.2 seconds.
- Considering the Google ranking factor, page loading speed is a crucial one. So a store backed by the Shopify platform can have a better ranking on Google in comparison to BigCommerce.
- Alternatively, Shopify has a custom title tag and meta description and BigCommerce supports syncing of data with MailChimp and all other marketing platforms. The advanced plans of BigCommerce even provide segmentation tools to personalize your shopping experience.
Customization
- In terms of customization, Shopify outperforms BigCommerce. After all, you can find the best ecommerce website design templates on Shopify rather than on BigCommerce. There are many intuitive templates to start with on Shopify.
- In fact, customizing them will take less time as compared to BigCommerce. One more advantage of choosing Shopify for a customized store is its mobile responsiveness. All of its themes can automatically reformat to the device size, enabling prospects to access your store anytime.
BigCommerce vs Shopify Customer Support Comparison
- As both of them are competitive enough in offering customer support, it’s hard to say which performs better in this aspect. Their customer support team assists through calls, social media, white papers, and ecommerce blogs too. For any queries or issues, you can reach out to them 24x7 hours.
Transaction Fees
Shopify charges transaction fees of 0.5% to 2% if you are using other payment gateways rather than Shopify payments. In this Scenario, BigCommerce stands out because it asks no transaction fees irrespective of which payment mode you use. That’s why it can be a cost-saving pick for big businesses with high selling volumes.
Why does the right eCommerce platform matter for your business?
Building your eCommerce platform is more than just selling your products. It also demands a great user experience, top-notch security, and ease of buying facility. That’s why your choice of platform is going to create all the difference for your eCommerce business.
By ensuring fast loading speed, intuitive designs, and an easy-to-navigate interface, you can directly influence the purchase decisions of the prospects. Moreover, security and flexibility are non-negotiable factors that must be on your chosen platform.
So, what should you choose between Shopify vs BigCommerce? Your end choice will depend on the needs of your online store. Make sure to do some research on whether Shopify or BigCommerce can meet your business needs or not. For example, BigCommerce has plenty of advanced customization features while Shopify has limited but easy-to-do ones.
What we would recommend is to choose Shopify for immediate and short-term business. And in terms of scalability, choosing BigCommerce will be the best decision . For your convenience, you can hire either a Shopify expert developer or a BigCommerce developer and get your shop ready with minimal effort.
Final Thoughts
Before making any decision, calculate your business needs, future growth plans, and the features that matter most to you. Both platforms offer free trials, so take advantage of them to experience their functionalities firsthand.
No matter which one you choose, investing in the right eCommerce platform is the first step toward building a successful online store in 2025. Let us know what you think about this guide on Shopify vs BigCommerce for small business.
